Live bilingual answering for US property managers. Tenant, maintenance, and leasing calls. Office hours, overflow, or both. From $299/mo. $99 pilot week. Notes by text.
Start small. Prove it. Then grow. We staff the work we close.
Tenants do not leave a voicemail about a leak and wait. They call again. They post. They call the owner. Your brand is the person who picks up.
We answer as the management office. English or Spanish on the same person. We take the unit, the issue, the callback, and we text you. You decide what is an emergency. We do not send a vendor on our own.
CST. From $299/mo. $99 week to see the notes before you commit.
US residential and small commercial managers who already field bilingual tenant calls and cannot staff a night desk.
One published number. Many owners. You still need a clean note per unit.
You are on site or on a plane. Overflow exists so the phone still gets answered.
Availability questions and showing requests, captured instead of abandoned.
Work-order intake by phone, then a text to the coordinator.
Unit, issue, access, callback. Texted to the person who actually rolls vendors.
Name, budget, move-in, property they called about. You follow up.
Your list. Burst pipe is not a filter question. We flag it and text on-call.
Native English and Spanish on the same person, not a press-2 surcharge.
You set the forward. After-hours is coverage you buy, not a 24/7 slogan.
Disclosure at start. Recordings on request. Commercial answering, not a legal clinic.
Properties, after-hours definition, who gets which text, what you never promise a tenant.
Maintenance, leasing, vendor, owner. Four short paths. You approve the words.
Keep the number on the portal and the doors. Send us overflow or the full day.
$99. Live calls. Notes by text. Then from $299/mo if the log is usable.
No. We take the note and text you. You or your coordinator dispatch. That keeps the vendor list and the owner relationship with you.
If you want tickets in a specific PMS, we will say whether that login is in range before we quote it. The default product is answering plus notes by text. We do not fake a deep integration we have not run.
If you buy overflow after the office closes, we answer and flag emergencies on your definition. We do not claim 24/7 as the base plan.
Yes. Same person, both languages. Bilingual is included, not an add-on.
Yes. We ask which property and unit. Your script can split the text by community if you want that.
The work is done in San Salvador, El Salvador, on CST. Same working day as Texas. Address: Residencial Cima de la Escalón #11-A.
A call. A script. A forward. A $99 week. Live within a week.
From $299/mo after the $99 pilot week. See pricing.
More buyer questions on the FAQ page. Pricing is on pricing.
$99 week. From $299/mo. Bilingual notes by text. Office hours, overflow, or both.
Residencial Cima de la Escalón #11-A
San Salvador, El Salvador
We reply within 2 business hours. Same team. Five doors. Pick the one that matches how you buy.