Nearshore ops • San Salvador, El Salvador (US Central)

Bilingual operations
for US companies

Answering. Listo. Partner seats. Websites. Automation.

We run live English/Spanish phone work from El Salvador, plus websites, Sheets, and the ops that keep a floor running. Start with answering, two seats, or a site fix. Scale when the work is real.

EN/ES

Native bilingual

CST

Same time zone

2 seats

Live in a week

AT&T

Internet Air / winback

Five ways to
work with us

Same team. Five doors. Pick the one that matches how you buy.

Bilingual answering

Live English and Spanish for law firms, property managers, and home services. Office hours, overflow, or both. From $299/mo. $99 pilot week.

Partner seats

Outbound, winback, and CS seats for AT&T dealers and US partners. Our VICIdial, US numbers. Two-seat pilot from $10/hour, live in a week.

Automation & back office

VICIdial, Google Sheets, reporting, QA, and the unglamorous ops that keep a floor running. Built by people who ran a call center, not a generic freelancer.

Websites & Sheets

Fix any live site from $300. Small business website $800. Monthly care $150. HTML, WordPress, or whatever is on your hosting. Sheets and Apps Script by people who ran a call center.

Listo (WhatsApp)

WhatsApp receptionist for Hispanic home-service shops. Answers 24/7 in Spanish and English, books a time window, human handoff only if the lead is hot. $99 for 7 days, then $199/mo. No annual contract.

Inbound support

Bilingual customer support when you are ready to add seats beyond a front desk.

Lead generation

Prospecting and qualification campaigns on our dialer, with US numbers.

Commercial solar

Pre-qualified commercial solar appointments for US installers and EPCs.

The Nearshore
Advantage

Same Time Zone as the US

Located in El Salvador (CST), your team operates in real-time sync with your US operations — no overnight delays or scheduling nightmares.

Fully Bilingual Agents

Every agent is fluent in English and Spanish, allowing you to serve diverse customer bases without hiring separate teams.

Paid pilots. Then the month.

$99 answering week, $99 Listo week, or two seats at $10/hour. We staff the work we close. No fake 40-call cap.

Fast start, then scale

Answering or two outbound seats can be live in a week. We staff the work we close — we do not park a 30-seat floor waiting for a contract.

Secure & Compliant

Calls recorded and logged on our own dialer infrastructure, with disclosure at call start. We dial commercial lines, honor DNC and opt-outs immediately, and follow US call-time rules. Your data and recordings stay yours.

AT&T
Internet Air and winback on our own VICIdial with US numbers
CST
Same time zone as Texas
EN/ES
Bilingual, not an add-on

From intro to live
in a week

Small start. Recordings. Then we grow what works.

Discovery Call

We learn about your business, goals, volume needs, and specific requirements in a no-obligation consultation.

Custom Plan

We design a tailored solution with the right team size, skill profiles, scripts, and technology stack for you.

Training & Setup

Script, hours, and escalation rules get locked with you. Then we go live on a small seat count.

Go Live

Calls start flowing with full quality monitoring, real-time dashboards, and ongoing optimization from day one.

Where this tends to fit

We have run live campaigns in telecom and home services. These are the sectors where bilingual phone work and back-office automation usually pay for themselves fastest.

What we have actually run

Outbound sales and customer service for an AT&T solutions provider — Internet Air (backup and primary) and business lines — on our own VICIdial with US numbers.
AT&T channel
Winback, Internet Air, compliance
Bilingual live answering for US offices: office hours, overflow, and intake notes by text. Native English and Spanish on the same person, not a press-2 surcharge.
Answering
Law, property, home services
Call-center ops that most freelancers cannot fake: VICIdial campaigns, US DIDs, Sheets reporting, QA, and the back office that sits behind a floor.
Automation
Dialer, reporting, back office

Start small.
Prove it. Then grow.

$99 answering week, $99 Listo week, or two outbound seats at $10/hour. Recordings on request. Live within a week.

Tell us which
door you want

Answering, Listo, partner seats, or automation. We reply within 2 business hours.

Email

Address

Residencial Cima de la Escalón #11-A
San Salvador, El Salvador