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Live answering · CST · English and Spanish on the same person
IPTECH SV • El Salvador

Bilingual Answering Service for US Offices

Live English and Spanish for law firms, property managers, and home services. Office hours, overflow, or both. From $299/mo. $99 pilot week. Notes by text.

Start small. Prove it. Then grow. We staff the work we close.

Missed calls do not leave voicemail and wait politely. They call the next office. If your front desk is on a consult, on a job, or at lunch, that caller is gone.

IPTECH answers in your name. Native English and Spanish on the same person, not a press-2 surcharge. We sit in San Salvador on CST — the same working day as Texas. We are not a 500-seat floor. We staff the work we close.

Start small. Prove it. Then grow. A $99 week is enough to hear the recordings and see the notes. If the intake is right, we keep going from $299 a month.

Who this is for

Built for how you
actually buy

US offices that live on inbound calls and cannot put a bilingual hire on payroll this quarter.

⚖️

Law firms

Intake, callback, matter type. We take the note. We do not give legal advice.

🏢

Property managers

Tenant calls, maintenance triage, leasing questions. Texted to you.

🔧

Home services

HVAC and the rest of the truck trades. Capture the job while the crew is on site.

🕒

Small desks

Office hours, overflow when you cannot pick up, or both. You choose the forward.

What We Offer

Live bilingual answering, not a menu tree

📞

Live English and Spanish

The same agent handles both. No press-2. No second queue. No language surcharge.

🕘

Office hours, overflow, or both

Forward always, on no-answer, or when the office closes. You set the rule. We do not pretend we are 24/7 unless you buy that coverage.

💬

Notes by text

Caller, number, reason, urgency. On your phone, not buried in a portal you will not open.

📋

Your intake, not ours

Greeting, questions, and what counts as urgent get locked with you before the first live call.

🎙️

Recorded, yours on request

Disclosure at the start. Recordings stay yours. We do not sell your callers.

🌎

CST, not overnight

El Salvador runs on Central Time. Your callers reach people who are awake on your clock.

What We Commit To

Start Small.
Scale What Works.

$299
Answering from / month
$99
Pilot week
CST
Same zone as Texas
EN/ES
Bilingual, not an add-on
How It Works

Four steps.
Live in a week.

1

Discovery call

Hours, volume, what a good call looks like, and what we should never say. No-obligation.

2

Script and rules

Greeting, intake questions, escalation. You approve it. Then we go live on a small seat count.

3

Forward your number

Keep your number. Send us always, overflow, or after the desk closes. Change it whenever you want.

4

Live week, then decide

$99 for a real week. Recordings on request. If it works, we stay on from $299/mo.

What’s included

The work, not a brochure

  • Live bilingual answering in your business name
  • Office hours, overflow, or both
  • Intake notes by text
  • Script, hours, and escalation locked with you
  • Calls recorded with disclosure at the start
  • CST coverage — same working day as Texas
  • A named team, not a rotating mega-floor
  • Room to add partner seats later if outbound is the next door
FAQ

Common Questions

Do I have to change my phone number?

No. Keep your number. Forward always, on no-answer, or when the office is closed. You can change that rule without us touching your carrier account.

Is Spanish extra?

No. Native English and Spanish on the same person, not a press-2 surcharge. Bilingual is included, not an add-on.

What does the $99 pilot week actually include?

A live week of answering on your script. Real callers. Notes by text. Recordings on request. Then you keep us from $299/mo or you stop. Start small. Prove it. Then grow.

Are you 24/7?

Not as a default. We cover office hours, overflow, or both. After-hours is an option we staff when the volume is there. We will tell you what our current headcount can cover instead of printing 24/7 on a banner.

Where are you?

San Salvador, El Salvador. Residencial Cima de la Escalón #11-A. CST — same time zone as Texas. We do not run this work out of the Philippines or a Miami sales office.

Who answers?

A small bilingual team we actually staff. We staff the work we close. We do not park a 30-seat floor waiting for a contract.

How do I get the notes?

By text. Caller, number, reason, next step. Email recap if you want it. We are not hiding the log behind a login you will ignore.

Can this grow into more seats later?

Yes. Same team. Five doors. Answering first, then Listo, partner seats, automation, or a site if that is the next buy. We do not force a bundle.

More buyer questions on the FAQ page. Pricing is on pricing.

Start small. Prove it. Then grow.

$99 answering pilot. From $299/mo after that. Recordings on request. Live within a week.

✉️
💬
📍

Address

Residencial Cima de la Escalón #11-A
San Salvador, El Salvador

We reply within 2 business hours. Same team. Five doors. Pick the one that matches how you buy.