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Real buyer FAQ · not leftover Teliqon copy
IPTECH SV • El Salvador

IPTECH FAQ

Straight answers on answering, Listo (WhatsApp), partner seats, hours, bilingual, recordings, and how we start. If Google still shows clinic-software junk for /faq/, that was theme demo copy. This replaces it.

Is this the old Teliqon demo FAQ?

No. That page was leftover theme copy — clinic admissions, info@example.com, +(123) 456-7890. This is the real IPTECH FAQ. If Google still shows the junk snippet, it is a stale index. The live answers are here.

What does bilingual answering cost?

From $299/mo. $99 pilot week. Law, property, home services. Office hours, overflow, or both. Notes by text. English and Spanish on the same person, not a press-2 surcharge.

What is Listo?

Listo is IPTECH’s WhatsApp product for US Hispanic home-service shops (cleaning, HVAC, plumbing, landscaping, auto, salon). Not dental. Answers WhatsApp 24/7 in Spanish and English, books a time window, hands off to a human only if the lead is hot, Monday report. $99 for 7 days, then $199/mo. No annual contract. Voice answering is a different door, from $299/mo.

What do partner seats cost?

Two-seat pilot from $10/hour, live in a week. Our VICIdial, US numbers. For AT&T dealers and US partners. Bilingual included.

Are you 24/7?

Voice answering is not 24/7 by default. Office hours, overflow, or both. Listo (WhatsApp) is 24/7. After-hours voice is coverage we staff when you buy it. We will tell you what we can staff instead of printing a fake 24/7 badge on the phone door.

Where are you located? Same time zone as Texas?

Yes. San Salvador, El Salvador, on CST. Address: Residencial Cima de la Escalón #11-A. Same working day as Texas. We do not claim a Philippines shop or a Miami office on this site.

Do I talk to a person or a bot?

A person. Small team. We staff the work we close. We do not park a 30-seat floor waiting for a contract.

Is Spanish extra?

No. Bilingual is included, not an add-on. Native English and Spanish on the same person.

Do you give legal advice on law-firm calls?

No. We do not give legal advice. We take intake and text the firm. If the caller wants advice, a lawyer at the firm calls them back.

Are calls recorded?

Yes. Recorded and logged on our own dialer infrastructure, with disclosure at call start. Recordings on request. Your data stays yours.

Outbound compliance?

Commercial lines. Disclosure at start. We honor DNC and opt-outs immediately. We follow US call-time rules. We do not dial a mystery consumer list and hope.

Do you change our phone number?

No. Keep your number. Forward overflow, after close, or every call.

How fast can we go live?

Answering or two outbound seats can be live in a week. Script, hours, and rules first. Then a paid pilot. Recordings on request.

Can you do HVAC and property and law from one account?

If you operate more than one brand, we can. Most buyers pick one door first. Same team. Five doors.

What have you actually run for AT&T work?

Internet Air (backup and primary), winback, and business lines for an AT&T solutions provider, on our own VICIdial with US numbers. That is the list. We do not paste a fake logo bar.

How do I get a hold of you?

Call or WhatsApp +1 (325) 309-2608. Email ip@iptechsv.com. Form on this page. We reply within 2 business hours.

Is the phone number on LinkedIn different?

This site and every live page use +1 (325) 309-2608. An older LinkedIn listing still shows a 316 number. Do not update LinkedIn from this FAQ. Use +1 (325) 309-2608 to reach us.

Still stuck? Call.

We reply within 2 business hours. Same team. Five doors.

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Address

Residencial Cima de la Escalón #11-A
San Salvador, El Salvador

We reply within 2 business hours. Same team. Five doors. Pick the one that matches how you buy.